Shipping Policy
Orders are shipped using Royal Mail, Evri and DPD as our courier service for all domestic UK and international orders.
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We offers shipping worldwide (excluding Saudi Arabia due to shipping issues) from the United Kingdom.
FOR U.A.E CUSTOMERS: PLEASE PROVIDE PHONE NUMBER AT CHECKOUT.
FOR INTERNATIONAL SHIPPING, KEEP UP TO DATE ON ROYAL MAIL INTERNATIONAL
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Shipping costs:
Please entered your destination address and post code at check out for shipping fees.
Customers are responsible for customs fees, taxes, tariffs or duties at the destination countries.
Some countries( like USA), we will pre-paid custom& handling fee for customers and secure payment link of custom fee will be send out directly to customers email address after we booked the shipping label. And payment is to be made before we continue to ship the parcel.
Estimated delivery:
UK orders arrive in 2-8 business days.
Europe orders arrive in 8–14 business days.
US and Canada orders arrive 8-14 business days.
Rest of the world orders arrive 14-21 business days.
OUR BUSINESS DAYS: Monday - Friday
Please note: We do not dispatch orders on Saturday, Sunday or Bank holidays/ Public holidays.
We offer free shipping:
SELECT FREE SHIPPING DELIVERY AT CHECKOUT
For UK orders over £40+
For Europe orders £120+
For US and Canada orders £120+
Shipping costs remain the same when ordering multiple items.
Customers are responsible for customs fees, taxes, tariffs or duties.
*Important information for parcel send to USA customers:
From the 29th August 2025, the USA will remove its de-minimis threshold.
The U.S. government eliminated the de minimis threshold for all countries, making the rule apply regardless of country of origin. That means every shipment — regardless of value or origin — will now go through formal or informal customs entry and be assessed import duties, taxes, and fees.
We use DPD, Royal Mail.
At DPD, they ready to help recipient pay these additional fees. With DPD, the payment link is sent before the shipment leaves the UK, ensuring your recipient has time to make payment in advance. Once payment is received the shipment will be exported and forwarded for delivery to the USA.
How it works with DPD
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We book and confirm your order to the USA.
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A secure payment link is emailed directly to the receiver (using the address you enter in the “Receiver Email” field).
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The parcel is collected and held securely for up to 5 days while awaiting payment.
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Once payment is made, the parcel clears customs and continues on its way to the USA.
How it works with Royal Mail
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We book and confirm your order to the USA. We pre-paid the custom fee and £0.50 handling fee on Royal Mail Portal for you.
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A secure payment link for custom fee from Misora is emailed directly to the receiver (using the address you enter in the “Receiver Email” field).
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Once payment is made, we will send the parcel to continues on its way to the USA.
*For EU customers: all orders under £120 or €120 euros are free from customs fees.
The EU countries are:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Updated: 12.09.2025
Matcha/Tea
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Let’s make matcha taste better
Using matcha daily in moderation helps improve your health. However, simply following the usual method of preparing matcha for drinking will become tedious very quickly. Let's try some new culinary...
Let’s make matcha taste better
Using matcha daily in moderation helps improve your health. However, simply following the usual method of preparing matcha for drinking will become tedious very quickly. Let's try some new culinary...
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6+ amazing health benefits of matcha
Drinking matcha regularly is good and beneficial because it contains L-theanine and caffeine. L-theanine in particular helps to offset the jitters associated with caffeine consumption while promoting a sense of...
6+ amazing health benefits of matcha
Drinking matcha regularly is good and beneficial because it contains L-theanine and caffeine. L-theanine in particular helps to offset the jitters associated with caffeine consumption while promoting a sense of...